Sustainability at Banpu > Sustainability Management > Stakeholder engagement
Sustainability
Management
Stakeholder engagement
Banpu deeply values the perspectives of all stakeholders, recognizing that their insights are crucial for enhancing management practices and operational efficiency. To ensure responsiveness to stakeholder interests, we conduct stakeholder analysis in accordance with the AA1000 Stakeholder Engagement Standard (AA1000SES), grounded in the three key principles of inclusivity, materiality, and responsiveness. Each business unit is responsible for identifying and analyzing stakeholders relevant to its operation. These insights are consolidated and reviewed at a corporate level, under the oversight of the Sustainability Committee – at management level and the ESG Committee – at the Board level. This process ensures alignment with group-wide ESG strategy and responsiveness to stakeholder expectations.
Stakeholder Analysis Process
Stakeholder Mapping
Stakeholder Survey
Banpu recognizes the importance of engaging with stakeholders to ensure that their needs, expectations, and concerns are effectively identified and properly managed. We conduct the stakeholder survey annually to assess satisfaction levels, gather expectations, and understand stakeholder perspectives on key sustainability issues.
All stakeholder information was treated with strict confidentiality and disclosed only to the third party under legally binding agreements. All responses were anonymized and used solely for research and data analysis, with no names or identifiable details included in the final reports presented to us. These insights serve as key input in our materiality assessment, helping us identify improvement areas, enhance stakeholder satisfaction, and strengthen long-term stakeholder relationships.
Stakeholder Prioritization Rationale
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